TERMS AND CONDITIONS
GENERAL

You must be aged 18 or over to purchase alcohol. It is an offence to sell alcohol to anyone under the age of 18 in the UK. When ordering and making a payment you will be required to confirm that you are aged 18 or over.

If your order is a gift and contains alcohol, the recipient must also be aged 18 years or older. An adult over the age of 18 will be required to sign for delivery.

PAYMENT

Payment can only be made using credit/debit cards through Paypal. We cannot take orders by phone or email.

Card payments are made through a secure server. We do not store your financial details. Your personal details are not passed to any third party.

Payment will be taken at the time of ordering.

Refunds and Returns

If goods are to be returned to Tinworks, they must be returned in their original packaging. You will be refunded for the goods once received back into our brewery, minus applicable shipping costs, unless the return concerns faulty or damaged goods. Contact us at sales@tinworksbrewery.co.uk if you would like to return your goods back to us and we will help you to do this. Return shipping will be paid by the customer except in cases where goods are faulty, in which case they will be reimbursed to the customer.

If there is a problem with your order or items are faulty, please contact the help desk at sales@tinworksbrewery.co.uk.

DELIVERY

When possible we hand deliver our beers within Llanelli. We use a courier service for all orders within Mainland UK. Standard Delivery usually takes 3 - 5 working days, although we endeavour to deliver earlier than this where possible. Please see below for more information.

All orders over £50.00 will be eligible for free delivery. Normal delivery charges are listed below.

Address                    Delivery Method               Price

Llanelli                      Tinworks                           £3.00

Mainland Uk             Courier                              £6.00